Track every invoice from sent to paid
You send an invoice, then lose track of it. Was it opened? Is the payment late by three days or three weeks? Without a system, you’re piecing the answer together from your inbox, a spreadsheet, and your bank statement — and something always slips through.
How it works
Delivery, view, and overdue signals update from document activity and dates. You mark payment status after verifying the funds.
#1042 · Acme Co.
$2,400
#1043 · Foundry Labs
$860
#1044 · Helix Studio
$1,150
Illustrative example — delivery, view, and due-date signals come from invoice activity; the sender records payment manually.
What invoice tracking gets you
All of it is included free during early access — nothing here is gated behind a paid plan.
Real-time status, no asking required
Every invoice shows its current status the moment it changes. You don’t send a “just checking in” email to find out — you open the list and it’s already there.
Delivery and view signals
See when an invoice actually reached the client’s inbox and when they opened the public link. If a payment is late and the invoice was never viewed, that’s useful to know before you assume they’re ignoring you.
Overdue invoices surface on their own
Once the due date passes with no payment recorded, an invoice flips to overdue automatically and stays visible until it’s resolved. Pair it with automatic payment reminders so a late invoice follows up without you.
Income vs. outstanding at a glance
The dashboard totals what’s been paid against what’s still owed, so you know your real cash position without adding up a spreadsheet column by column.
Follow up consistently on overdue invoices with automatic payment reminders, or try the free invoice generator first if you just need one invoice out the door today.
Why “I’ll just remember” doesn’t work
At two or three clients, keeping invoice status in your head is fine. Past that, it breaks down fast. A spreadsheet column you update by hand goes stale the day you forget to touch it. An inbox search tells you when you sent an invoice, not whether it got paid. And by the time you notice an invoice is three weeks overdue, the client has probably forgotten about it too.
SendBilling tracks the full lifecycle for you — sent, viewed, paid, overdue — the moment each one happens, on every invoice, so the answer to “who owes me money right now” is a glance instead of an afternoon of reconciling.
What each status proves—and what it does not
Sent records that delivery was attempted; it does not guarantee the message reached the approver. Viewed shows that a public link was opened; it does not prove acceptance.
Overdue means the due date passed while the invoice was not recorded as paid. Check for a dispute, missing purchase order, or changed billing contact before assuming refusal.
Paid is applied by the sender after checking the bank or third-party provider. Keep the transaction reference with your records, especially for partial payments.
A weekly invoice review
- Review overdue invoices, then those due in the next seven days.
- Confirm the billing contact and purchase-order reference.
- Pause reminders when a genuine dispute appears.
- Check funds outside SendBilling and update status manually.
- Record the last follow-up and any promised payment date.
Use each status as a decision signal
A status is useful only when it leads to the right next action. Delivery and view activity can help prioritize follow-up, but neither proves that the customer accepted the work or initiated payment.
Sent but not viewed
Confirm the recipient, check for delivery problems, and consider another contact method before sending repeated reminders.
Viewed but unpaid
Check the due date and any approval requirements. A viewed link does not show who opened it or whether the invoice passed the customer’s internal review.
Overdue
Review disputes, purchase orders, credits, and promised payment dates. Keep follow-up factual and pause automation when a person needs to resolve an exception.
Paid
Apply the status only after checking the external transaction. For partial payments, record what arrived and leave the remaining balance visible.
Public-link activity is operational information, not legal proof of receipt or acceptance. Keep contracts, delivery evidence, correspondence, and payment records according to your own retention requirements.
Plan payment remindersInvoice tracking FAQ
How does SendBilling know an invoice is paid?
You mark it paid when the money lands — a Stripe payment, a bank transfer, cash, whatever the client used. SendBilling doesn’t process payments itself, so it won’t guess for you, but marking one paid takes a click and updates every total instantly.
What exactly does “viewed” track?
It means the client opened the public invoice link — the same branded page where they can view, download, or pay. If an invoice sits on “sent” for days with no “viewed,” that’s a sign to follow up a different way.
Can I see all my overdue invoices in one place?
Yes. Overdue invoices are filterable on their own, separate from paid and outstanding totals, so you can see exactly who owes you money right now without scrolling past everything that’s already settled.
Know what’s paid without asking.
Create a free account and every invoice you send gets tracked in one place — no credit card required.
Updated August 4, 2026